Vol. 01 · A Partnership BriefEst. 2026
Preferred Care at Home caregiver smiling on a sunlit porch
00Overview

Care, quietly
orchestrated.

The always-on operations team behind every Preferred Care at Home office — built, branded, and run for you.

One managed, fully-branded AI platform that runs scheduling, recruiting, compliance, and phone coverage for every office in your network. We set it up, operate it, and put your name on it — so your franchisees don't have to lift a finger.

Branded as YoursWe Build & Run ItProven at National ScaleAlways-On Support Team

Built on the demos we've already run with your team — and ready to introduce to your franchisees at your September conference.

The Preferred Care at Home Promise

Celebrating life, dignity and independence®.

Providing 24-hour peace of mind for you or your loved ones — now backed by an always-on AI operations team behind every office.

01Why
Why Preferred Care AI

Make every office run better — and your whole network easier to scale.

Arya is built around the way a franchise network actually works. Instead of handing your owners one more piece of software to learn, we deploy a complete, branded operating system, tune it to each location's processes in person, and run it for them — so corporate gets consistency and growth, and owners get their evenings and weekends back.

01

95%+ Handled For You

The repetitive scheduling, recruiting, compliance, and phone work, run end-to-end — with every exception surfaced to your team.

02

Nothing for Owners to Manage

We stand it up, tune it, and operate it. Owners review results; they never touch the software.

03

Your Brand, Top to Bottom

Your name, your voice, your phone numbers — applied across every location, down to the agent's name.

04

Hardened at National Scale

The same platform relied on by national operators like Aveanna, The Key, Right at Home, Senior Helpers, and FirstLight.

05

One View of Every Office

A corporate dashboard with shared standards and benchmarking across all your locations.

02Partner Value
The Franchise Partner Value

Not just software — a real growth lever for the franchisor.

Win more franchise prospects.

Give prospects something no other home care brand offers: a turnkey AI back office from day one. Lower the barrier to ownership, lift new-unit success rates, and stand out in every franchise-development conversation.

Keep the owners you already have.

Open shifts, after-hours phones, last-minute call-outs, and new-client intake are the things that wear owners down. Arya handles them automatically — strengthening unit economics, easing burnout, and keeping your royalty base healthy.

Raise the bar across the whole brand.

Every location delivers the same client experience and the same compliance discipline — and corporate can see all of it from one place.

03Platform
One Platform, Every Agent

A full team of AI agents — not a point solution.

Switch agents on one at a time or all at once. Every agent is included in one price — never billed per agent or per feature. Each one starts in copilot mode, where your team approves every action, and moves to full autopilot at each owner's pace. The price stays the same either way.

Scheduling

Fills open shifts and call-outs proactively and reactively, weighing 25+ factors like continuity of care, drive time, and overtime. Optimizes for the best caregiver — not just any caregiver.

Talent

Reaches applicants within minutes, screens them by voice or text, books interviews on your recruiter's calendar, and re-engages your existing candidate pool.

Compliance

Scans the EMR for expiring licenses and certs, reminds caregivers ahead of time, captures the new document by photo, and writes it back automatically.

Front Desk

Answers every inbound call day or night — triaging new client inquiries and caregiver calls, screening, and warm-transferring to your team when needed.

Copilot → AutopilotMultimodal: voice, text & emailBi-directional (inbound + outbound)12+ languagesCrisis mode for urgent call-outsHIPAA-safe (no PII shared until a shift is confirmed)
04Live Demo
Live Demo

Listen to Arya in action.

Reading about natural conversation isn't the same as hearing it. Pick up the phone and try it yourself.

Preferred Care AI · Live call — voice and name are fully customizable to your brand.
“Hi Maria, this is Preferred Care at Home calling. It looks like today's 5:00 PM visit hasn't been clocked in yet — is everything alright?”

Identifies the caregiver, handles a last-minute call-off with empathy, and lines up coverage — all in a single call.

Live sandbox demo. Actual voice, name, and SOPs are defined with your team during onboarding.

< 500ms
Sub-second responses
Human-like
Natural turn-taking & interruptions
12+ languages
15+ voices · customizable & fine-tuned per agency
05Integrations
Works With Your Systems

Plugs into the systems each office already uses.

Arya reads and writes in real time to your system of record — whether an office runs WellSky, AxisCare, ClearCare, or something else — plus your ATS (Hireology), your phone system, and Microsoft 365. We connect through secure, login-based access, so there's nothing to rip out and nothing new for your team to learn.

Reads

  • Schedules and shifts
  • Client profiles and care plans
  • Caregiver profiles and certifications
  • Notes and memos
  • Availability and preferences

Writes

  • Assign / unassign shifts
  • Update times
  • Write notes and memos
  • Manual clock-in / out
  • Create and update forms

Everything writes back in real time, with a complete audit trail.

WellSkyAxisCareClearCareHireologyMicrosoft 365
06Partnership
The Arya Partnership

A partner that deploys with you — not just a product you buy.

Arya grew up in the enterprise, running at national scale for operators like Aveanna, TheKey, Team Select before working with a single-owner office. Your network gets that same proven platform, plus a hands-on team that configures everything for you and stays with you after go-live. Arya's dedicated SMB team specializes in franchise deployments and success, with hundreds of franchise locations of all scale using our whole platform.

  • A working session to map your processes into 2–3 owner profiles, with the product pre-built for each.
  • A dedicated deployment lead and ongoing best-practice sharing across the network.
  • Weekly check-ins with real numbers — your team is never left to figure it out alone.
Preferred Care at Home team in a corporate training session
Enterprise-Proven
Trusted by national operators
Top Performers

Purpose built to turn all operators into top performers.

Preferred Care at Home top performers team photo
07Rollout
Network Rollout

A fully-managed rollout, built around your September conference.

01

Phase 01Weeks 1–2 · Stand-Up

We build the Preferred Care AI brand, capture corporate and flagship-office processes, and configure the platform. You tell us how you work; we handle the rest.

02

Phase 02Weeks 3–4 · Flagship Pilot

Go live with a high-performing pilot office — starting with your Knoxville top producer, next door to corporate — at a token pilot fee, with on-site support and measured results.

03

Phase 03September · Conference Reveal

Introduce Preferred Care AI to the full network at your September conference as a flagship owner benefit, then carry it into your owner roundtable.

04

Phase 04Ongoing · Network Activation

Roll out office by office, centrally managed, with a named account team — the default choice for every new franchisee you bring on.

A Named Account LeadRound-the-Clock SupportQuarterly Business ReviewsFull Team Training

Backing corporate, branch leadership, and IT alike — a complete commitment across the network.

08Security
Security & Compliance

Security your IT team will sign off on.

HIPAA-compliant and SOC 2 attested — and ready to sign your BAA.

HIPAA CompliantBAA ReadySOC 299.999% Uptime

Encryption

TLS 1.2+ in transit, AES-256 at rest, with retention you control.

Permissions

Role-based access, full audit logs, and single sign-on.

Data Ownership

PHI is processed only as needed, never used for other customers, and deleted when you leave.

99.999% Uptime

Roughly five minutes of downtime a year, backed by a five-nines SLA with credit clawbacks — multi-region infrastructure, redundant telephony, and 24/7 monitoring.

09Results
Proven Results

National operators already running on Arya.

The Key

Compliance live nationwideReallocated 35 people from a central compliance team.

Started with a lower-lift compliance agent and expanded across all locations within months.

Right at Home

Startup to $10M+ locationsOne platform across the gamut.

Arya runs the full range — from brand-new offices with zero clients to the largest scaler locations in the franchise.

Enterprise scale

Aveanna · Senior Helpers · FirstLight · Assisting HandsThree+ years in home care.

Built and hardened at national scale before ever serving a single-owner office.

10Get Started

Let's bring Preferred Care AI to your network.

One managed AI operations team, for every Preferred Care at Home office.