Care, quietly
orchestrated.
The always-on operations team behind every Preferred Care at Home office - built, branded, and run for you.
Celebrating life, dignity and independence®.
Providing 24-hour peace of mind for you or your loved ones - now backed by an always-on AI operations team behind every office.
A full team of AI agents - not a point solution.
Switch agents on one at a time or all at once. Every agent is included in one price - never billed per agent or per feature. Each one starts in copilot mode so your team approves every action - building trust as they see Arya's work, and teaching her the rationale behind every decision. The context that usually lives on a sticky note or in someone's head gets captured, sharpening her knowledge base and keeping the EMR clean. From there, you can decide to move to full autopilot at your own pace. The price stays the same either way.
Tap any agent to hear a real-world example (recordings trimmed to remain blinded) or call the Front Desk agent live.
Talent
Reaches applicants within minutes, screens them by voice or text, books interviews on your recruiter's calendar, uploads onboarding forms directly to the EMR, and re-engages previously churned applicants and caregivers.
Compliance
Scans the EMR for expiring licenses and certs, reminds caregivers ahead of time, captures the new document by photo, and writes it back automatically.
Scheduling
Fills open shifts and call-outs proactively and reactively, weighing 25+ factors like continuity of care, drive time, overtime, client preferences, and even whether the caregiver can work with dogs. Optimizes for the best caregiver - not just any caregiver.
Front Desk
Answers every inbound call day and night - triaging new client inquiries and caregiver calls, screening, and warm-transferring to your team when needed.
Not just software - a real growth lever for your operation.
Arya is built around the way a franchisee actually works. Instead of handing you one more piece of software to learn, we deploy a complete, branded operating system, tune it to your location's processes in person, and run it for you - so you get more growth and tighter operations, and your team gets their evenings and weekends back.
Grow your business faster.
Open shifts, after-hours phones, last-minute call-outs, and new-client intake are the things that wear owners down. Arya handles them automatically - strengthening unit economics, easing burnout, and freeing you to focus on growth in your territory.
Run a tighter, more profitable office.
Fewer missed calls, fewer unfilled shifts, and fewer compliance fire drills. A turnkey AI back office from day one means lower overhead, better margins, and more hours of care delivered without adding headcount.
Deliver the Preferred Care standard, every shift.
Consistent client experience, consistent compliance discipline, and a clear live view of how your location is performing - so you always know where you stand and what to work on next.
Plugs into the systems each office already uses.
Arya reads and writes in real time to your system of record - whether an office runs WellSky, AxisCare, ClearCare, or something else - plus your ATS (Hireology), your phone system, and Microsoft 365. We connect through secure, login-based access, so there's nothing to rip out and nothing new for your team to learn.
Reads
- Schedules and shifts
- Client profiles and care plans
- Caregiver profiles and certifications
- Notes and memos
- Availability and preferences
Writes
- Assign / unassign shifts
- Update times
- Write notes and memos
- Manual clock-in / out
- Create and update forms
Everything writes back in real time, with a complete audit trail.
Live view across each Preferred Care location.
Live franchisee view for each Preferred Care location - calls, staffing, caregiver engagement, and agent health, all the time, no exports, no waiting.
Illustrative dashboard preview. Live metrics shown once Preferred Care launches.
A success team that lives inside your network.
Backing corporate, branch leadership, and IT alike - a complete commitment across every office, every owner, every shift.
A Named Account Lead
A dedicated lead for corporate and one for every franchisee - same people, every call, every quarter. They learn your network, not a ticket queue. Corporate also gets a live dashboard to track results and usage across every location at any time.
Round-the-Clock Support
24/7 monitoring with on-call engineers for anything that touches a live call. Owners and office staff reach a human, not a chatbot, when it matters.
Quarterly Business Reviews
Working sessions with corporate and owners: what's converting, where we're leaving care on the table, and the next agent or workflow to roll out network-wide.
Full Team Training & Enablement
Live onboarding for every office, a playbook tailored to Preferred Care, and refresher sessions whenever you bring new owners or staff online.
A partner that deploys with you - not just a product you buy.
Arya grew up in the enterprise, running at national scale for operators like Aveanna, TheKey, Team Select before working with a single-owner office. That foundation has been fine-tuned into a franchisee-ready product now supporting hundreds of franchise operators of all sizes from brands like Right at Home, Senior Helpers, FirstLight, Interim, Amada, ComforCare, Visiting Angels and more. Your network gets that same proven platform, plus a hands-on team that configures everything for you and stays with you after go-live.
- A purpose-built product ready to go for owners of all sizes, following onsite sessions with franchisees, corporate, and Arya.
- A dedicated deployment lead and ongoing best-practice sharing across the network.
- Weekly check-ins with real numbers - your team is never left to figure it out alone.
Purpose built to help all franchisees operate like your top performers.
Enterprise-grade security is table-stakes.
HIPAA-compliant and SOC 2 attested - and ready to sign your BAA.
Encryption
TLS 1.2+ in transit, AES-256 at rest, with retention you control.
Permissions
Role-based access, full audit logs, and single sign-on.
Data Ownership
PHI is processed only as needed, never used for other customers, and deleted when you leave.
Mathematically, this means less than 5 minutes and 15.36 seconds of downtime per year. Multi-region infrastructure, redundant telephony, and 24/7 monitoring.
Let's bring Preferred Care AI to your network.
One managed AI operations team, for every Preferred Care at Home office.
Call or text Arya live at any time at (865) 498-3037.